Essay October 22, 2024 · 6 min read

Building in emerging markets is not the same thing.

Author
Rizwan Mujtaba, Partner
Abstract

The standard startup playbook was written in San Francisco for San Francisco conditions. Applying it to Karachi, Lagos, or Cairo does not produce a localised version of the same business. It produces a different set of failures.

There is a recognisable arc to how well funded startups fail in emerging markets. They arrive with a product that worked somewhere else, a team that is talented but unfamiliar with the terrain, and a playbook that was designed for a different set of infrastructure assumptions. They raise enough money to obscure the problems for longer than they should. Then they run into the market.

The friction they encounter is usually described as a market problem. The regulation is unpredictable. The consumer is unsophisticated. The distribution is broken. The talent is too expensive or too thin. The infrastructure is not there yet.

What is rarely said is that these are not market problems. They are symptoms of a business that was designed for a different environment and then deployed unchanged into this one. The market is not the problem. The playbook is.

A playbook is only as good as the assumptions underneath it. Change the market and you change the assumptions. The playbook does not automatically update.

The differences between building in a developed market and building in an emerging one are not superficial. They are not addressable by hiring a local team, translating the product, and adjusting the pricing. They run to the level of how businesses are structured, how customers make decisions, and how distribution actually works.

Take distribution. In a mature market, distribution is largely a function of digital reach: paid acquisition, SEO, app store presence, and integration with existing platforms. These channels exist, are measurable, and can be scaled predictably. In Pakistan, a meaningful portion of the addressable market does not interact with those channels at all, or interacts with them in ways that produce different results than the model predicts. The kiryana store network, the informal agent channel, the trusted intermediary in a sector that has never been formally served: these are the actual distribution layers, and they do not show up in any standard growth model.

Or take credit. The standard fintech assumption is that a consumer who lacks access to formal credit is underserved by a bad system, and that a better digital product will be adopted once it exists. This is sometimes true. It is also true that a significant portion of the market has developed functioning informal credit arrangements, because it had to. Those arrangements carry trust that a new product does not. The product has to earn the switch, not just the adoption.

Or take talent. The assumption in most startup playbooks is that a strong hiring process and above market compensation will attract the right operators. In Karachi at the senior level, for certain functions, the right operator may not exist in the local market yet at any price. The senior product manager who has scaled a consumer fintech from early stage to Series B, the growth lead who has built a performance marketing function in a market where attribution is unreliable: these are thin or nonexistent pools. The plan has to account for that, not pretend it does not exist.

The other major assumption gap is capital. The standard growth stage playbook is built around the assumption that capital is available at each stage, that the duration between raises is predictable, and that the business can optimise for growth rather than survival during that window.

In Pakistan, that assumption is structurally wrong for most businesses. The local VC ecosystem is thin by regional standards. Foreign institutional capital moves slowly, applies developed market risk frameworks to emerging market opportunities, and rarely commits at the pace that early stage companies need. This means businesses that might be appropriate growth stage bets in another market have to operate on revenue from the start, manage burn in a way that a well capitalised competitor would not, and be built to survive a funding gap that may last longer than anyone expected.

The constraint is not ambition. It is that the supporting infrastructure for that ambition, capital markets, talent pipelines, distribution channels, is at a different stage of development than the ambition assumes.

This is not a reason not to build. It is a reason to build differently. The businesses that work in these conditions are the ones that treat capital efficiency as a genuine discipline rather than a post hoc virtue. That means a revenue model that generates cash early, a cost structure that can survive a compressed runway, and a growth model that does not depend on channels that have not proven out yet.

The advantage of a local operator in an emerging market is not cultural familiarity, though that matters. It is something more specific: the knowledge of how the market actually works, as opposed to how it appears to work from a distance.

That knowledge includes the regulatory environment, not as a static set of rules but as a dynamic system where relationships and timing matter as much as the formal text. It includes the distribution reality: which channels are functional, which are theoretical, which require a relationship that takes years to build. It includes the talent reality: who exists, where they came from, what their actual capabilities are versus their stated background. And it includes the customer reality: what they will actually pay for, under what conditions, through which channels, with what level of trust and patience.

None of this is acquirable from a distance. It is built through presence, through iteration, and through the accumulation of specific failures that only happen when you are close enough to the market for the market to push back.

The founders who win in emerging markets are not the ones with the best product, the most capital, or the most impressive backgrounds. They are the ones who understand the terrain well enough to build something that fits it, rather than something that would fit a different market and has been adjusted around the edges.

None of this is an argument against building in emerging markets. The opportunity is real, and in some ways it is more interesting than the opportunity in a mature market precisely because the playbook does not already exist. The category defining companies have not yet been built. The distribution layers are not yet locked up by incumbents. The consumer behaviour is not yet fully formed around a competitor's product.

That is the definition of early. It is also the definition of uncertain. The argument is not that emerging markets are easier or that the risk is lower. The argument is that the risk is different, and that builders who understand the difference have a genuine structural advantage over those who do not.

The moat in an emerging market is not the product. It is the decade of context that preceded it.

The founders who approach these markets with the humility to learn the terrain rather than impose a foreign template on it, who build the capital efficiency and distribution knowledge that the market requires rather than the market they wish they were in, are the ones who build something that lasts.

The playbook exists for a reason. It just was not written here.

Empirica builds and rebuilds businesses in Pakistan, the GCC, and the US. Our edge is local context applied with operational rigour.